Privacy Policy

Scaling Solutions website takes your data rights very seriously. The company is compliant with the General Data Protection Regulation (GDPR) legislation that now binds all UK and European companies to a standard of performance with respect to data storage, usage and sharing/transmission.

Scope of Policy

This Privacy Policy and our Terms of Use policy applies to your use of our website which is hosted on our private servers. These policies come into effect once you have accessed any of the digital services available through the website.

The purpose of this policy is to establish the purpose and policies relating to the use of any personal data which we collect from you, or that you provide to us in the course of your usage.

Scaling Solutions’ data policies are created to be fully compliant with EU General Data Protection Regulation 2016/679 – “GDPR”) (“Your Data Protection”).

 

Information We May Collect From You Includes

  • All information you provided us in the course of use of the website, (Submitted information): You may provide us with information about you by completing forms on the website, or via other communications (for example, by e-mail or chat).
  • register to use our website,
  • subscribe to or use our interactive services,
  • conduct an in- website purchase,
  • share or transmit data through the website’s social media links,
  • participate in competitions, surveys or promotions,
  • reporting user issues within the website.
 

The information you give us may include:

  • Your name
  • Your address
  • Phone number
  • Your e-mail
  • Your landline and mobile phone number
  • We will keep records of any communications with you
 

Information we may store about you and your device:
Each time you use the website our system automatically collects important information about your device which will include your IP address, which browser is being used and your time zone setting, mobile phone number, (Device Information);

We may also store details of your usage of the website including traffic and location
data, (Log Information).

 

How we use the information:
Submitted Information

  • Device Information and Log Information helps us to learn how you use the website, so that we can optimise it for your use.

    We do not release or share your personal information with anyone. We may analyse group information about our users to better understand usage trends

    Your personal data is collated and stored to ensure your efficient use our website and the associated services.  In using our website you will be required to provide your explicit consent to the following use of your personal data:

  • Contact by us for the administration of the services provided by our website,
  • To aggregate your personal data with others personal data into a non – identifiable form in order to carry our analysis of our users for internal business purposes.
 

Disclosure of your Information:
We may disclose all the Submitted Information we collect from you when you register but also to other third parties in the event of a sale, merger or other transfer of ownership of Scaling Solutions or to comply with any statutory demands, obligations or legal requests.

We may have to disclose your information to enforce or reasonably apply our Terms of Use and other agreements or to protect the rights, property or safety of our company and customers such as for the purposes of fraud protection and credit risk prevention.

 

Where we store your personal data:
The data that we collect from you is transferred to, and stored at, a destination within the cloud server services provided by Amazon AWS. It is processed by staff employed by and managed by Amazon.  By using our website and services and providing us with your personal data, you agree to the transfer, storage and analysis of your personal data.

 

Security
We make every effort to comply fully with the GDPR regulations and to ensure that your personal data is managed in accordance with this privacy policy.

The transfer of any information via the internet is not completely secure. Scaling Solutions cannot guarantee the security of your data transmitted to the website. 

During the actual transfer of the data, Data loss or theft is at your own risk. Once Scaling Solutions  receive your information, we follow strict protocols and security measures to prevent unauthorised access.

We will collect and store your personal data on your Device using various technologies such as application data caches and browser web storage.

 

Accessing, correcting and restricting your data
The GDPR Data Protection Laws clearly provide you with the right to access your personal data, amend, erase or update it or request that we restrict our processing activities of your data.

When collecting your data, we state if we intend to use your data for any external purposes or if we intend to disclose your information to any third party for such purposes. You will be required to provide your consent to the processing of your Submitted Data by checking certain options in our website.

If you follow a link from our website to any partner, affiliated or advertiser related websites, please note that these websites and services that you may access through them operate under their own privacy policies. Please check all policies before you submit your personal information to these websites or use their services and this includes contact information, permissions and location information.

 

Access to Information
The GDPR Data Protection Laws gives you the right to access information held about you and Scaling Solutions will comply with all data requests within the regulated 40 days in a clear, jargon free format. Your access request will be subject to a fee of £8 to meet our costs in providing you with digital details of the data we hold about you.

Please make requests to support@scaling-solutions.co.uk

 

Amendments to the Scaling Solutions Limited privacy policy
Amendments will first by updated here in our Privacy Terms. If required, we will update our users by email or when you next start our website, of significant changes or any impact to your privacy interests and rights including requirements to obtain revised or additional consent from you regarding collection, transfer and processing of your personal data. You may be required to read and approve them to continue your use of our website or the Services.

 

Contact
All questions, suggestions and requests concerning the Scaling Solutions Privacy policy are very welcome. Please send them to: support@scaling-solutions.co.uk